Services

Elemental Computing offers a full suite of professional IT Support Services for your small business

24x7x365 Network Monitoring with our Network Health Dashboard. Just a few of the many points we monitor around the clock…

  • If your last backup ran successfully
  • If your Antivirus application downloaded and installed the latest updates
  • If any important Windows Services have stopped
  • If anyone (whether it be a human being or automated bot… from inside the office or out) has made 5 or more unsuccessful attempts at logging into the network.
  • If the server’s processor or memory utilization is running near or at maximum
  • If your website is down
  • If your Internet line is down or if your server isn’t communicating properly with the Internet for any reason
  • If your Microsoft Exchange Server is generating any errors or if the message store is becoming too full
  • If any error or warning messages are being generated in the server System, Security, Application or DNS Logs
  • If the latest Service Packs or Security Patches have been applied properly
  • If you’re running low on hard disk space
  • If there are any hardware errors detected with any component of the server
  • And more…

In addition the items above, we also ensure...

  • Instant remote support for all users
  • 24×7 Instant email alerts on any errors
  • Daily / Weekly / Monthly Network Health Status reports
  • Real-Time System Inventory Reporting – Accessible directly from the Network Monitoring Dashboard
  • On-line, real-time Support Ticketing System access
  • Remote Backup Services
  • Internet Activity Monitoring
  • BlackBerry / iPhone Setup and Support
  • Firewall Installation and Support
  • Linux, Mac and PC Specialist